Return Policy
We accept returns within 7 days of delivery.
To initiate a return, please contact us at:
📧 superbernoulli@timelesssparkgold.com
To be eligible for a return:
- The item must be in its original condition, unworn, and without any damage or alterations
- All original packaging and certificates (if applicable) must be included
Return shipping costs are the responsibility of the buyer.
We recommend using a trackable and insured shipping method, as we are not responsible for items lost or damaged during return transit.
Once the item is received and inspected, a refund will be issued to the original payment method.
Non-returnable items
- Items that have been resized, engraved, or modified
- Custom or special-order pieces
If you have any questions before purchasing, feel free to reach out — I’m happy to provide additional photos or details to help you make a confident decision.